Vivo Healthcare University
3648 University Blvd S · Jacksonville, FL · 32216 · 9047337440
117 certified beds For profit - Corporation Chain: Vivo Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
72% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 3.28 | ≈ weekday level |
| Nursing turnover / year | 72% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (15 in the current record)
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Potential for harm · D November 7, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 10, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 13, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 13, 2024 · Quality of Life and Care
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Potential for harm · F November 7, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 13, 2024 · Nutrition and Dietary
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Potential for harm · D August 26, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 14, 2024 · Quality of Life and Care
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Potential for harm · E September 19, 2023 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected October 11, 2023 · Resident Rights
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Potential for harm · E September 19, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 11, 2023 · Infection Control
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Potential for harm · D December 22, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 27, 2023 · Quality of Life and Care
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Potential for harm · D December 22, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected January 27, 2023 · Pharmacy Service
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Potential for harm · D May 20, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 20, 2021 · Quality of Life and Care
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Potential for harm · D May 20, 2021
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 20, 2021 · Quality of Life and Care
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Potential for harm · E May 20, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 20, 2021 · Quality of Life and Care
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Potential for harm · D May 20, 2021
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 20, 2021 · Pharmacy Service
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Potential for harm · D May 20, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 20, 2021 · Pharmacy Service
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Potential for harm · D May 20, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 20, 2021 · Pharmacy Service
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105366 · certified since July 1, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.