Vivo Healthcare Normandy
8495 Normandy Blvd · Jacksonville, FL · 32221 · 9047833749
120 certified beds For profit - Limited Liability company Chain: Vivo Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.33 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.33 | 0.55–0.75 |
| Weekend hours / resident-day | 3.07 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (14 in the current record)
-
Potential for harm · D December 18, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 30, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D December 18, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 30, 2026 · Quality of Life and Care
-
Potential for harm · D December 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 30, 2026 · Quality of Life and Care
-
Potential for harm · D December 18, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 30, 2026 · Quality of Life and Care
-
Potential for harm · E December 18, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 30, 2026 · Nutrition and Dietary
-
Potential for harm · F December 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 30, 2026 · Nutrition and Dietary
-
Potential for harm · D December 18, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 30, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D December 18, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected January 30, 2026 · Environmental
-
Potential for harm · D February 3, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 11, 2022 · Resident Rights
-
Potential for harm · D February 3, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 7, 2022 · Resident Assessment and Care Planning
-
Potential for harm · D February 3, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 7, 2022 · Quality of Life and Care
-
Potential for harm · D February 3, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 7, 2022 · Quality of Life and Care
-
Potential for harm · F February 3, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 11, 2022 · Nutrition and Dietary
-
Potential for harm · D February 3, 2022
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected March 7, 2022 · Administration
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105684 · certified since January 12, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.