Village Health Care at the Glen
403 E. Flournoy Lucas · Shreveport, LA · 71115 · 3182133500
126 certified beds Non profit - Corporation Part of a CCRC
Why this verdict
- Carries CMS’s abuse warning icon.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
RN staffing in the bottom 10% nationally
0.19 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.63 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.19 | 0.55–0.75 |
| Weekend hours / resident-day | 4.37 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | 1 · $12,735 |
Inspection citations (23 in the current record)
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Actual harm · G March 16, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 22, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 16, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 24, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 16, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 24, 2026 · Quality of Life and Care
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Potential for harm · E May 15, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected June 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 15, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected June 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 15, 2025
Ensure each resident receives an accurate assessment.
Corrected June 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 15, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 15, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 3, 2025 · Quality of Life and Care
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Potential for harm · E May 15, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 23, 2025 · Quality of Life and Care
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Potential for harm · E May 15, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 23, 2025 · Pharmacy Service
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Potential for harm · E May 15, 2025
Keep all essential equipment working safely.
Corrected June 23, 2025 · Environmental
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Potential for harm · D February 12, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 27, 2025 · Quality of Life and Care
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Potential for harm · E September 4, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 4, 2024 · Quality of Life and Care
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Potential for harm · D September 4, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 4, 2024 · Quality of Life and Care
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Potential for harm · D August 6, 2024 · found via complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected September 19, 2024 · Quality of Life and Care
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Potential for harm · E June 24, 2024 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected August 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 8, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 13, 2024 · Quality of Life and Care
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Potential for harm · E April 11, 2024
Assess the resident when there is a significant change in condition
Corrected May 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 11, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected May 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 24, 2024 · Nutrition and Dietary
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Potential for harm · D December 19, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 10, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 23, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 10, 2023
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected June 23, 2023 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 16, 2026 | Fine | $12,735 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195533 · certified since October 8, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.