Villa Mesa Care Center
867 E. 11th St · Upland, CA · 91786 · 9099851981
99 certified beds For profit - Limited Liability company
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.69 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 3.50 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
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Actual harm · G January 23, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 12, 2026 · Quality of Life and Care
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Potential for harm · D January 23, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 12, 2026 · Resident Rights
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Potential for harm · D January 23, 2026
Ensure each resident receives an accurate assessment.
Corrected February 12, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 12, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2026
Provide enough food/fluids to maintain a resident's health.
Corrected February 12, 2026 · Quality of Life and Care
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Potential for harm · D January 23, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected February 12, 2026 · Quality of Life and Care
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Potential for harm · D January 23, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 12, 2026 · Pharmacy Service
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Potential for harm · D January 23, 2026
Provide and implement an infection prevention and control program.
Corrected February 12, 2026 · Infection Control
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Potential for harm · D December 13, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 10, 2025 · Pharmacy Service
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Potential for harm · D October 28, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 14, 2024 · Quality of Life and Care
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Potential for harm · E October 3, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected October 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 19, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 13, 2023 · Resident Rights
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Potential for harm · D June 22, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 21, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 3, 2023 · Quality of Life and Care
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Potential for harm · D November 19, 2021
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected January 12, 2022 · Resident Rights
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Potential for harm · D November 19, 2021
Reasonably accommodate the needs and preferences of each resident.
Corrected January 12, 2022 · Resident Rights
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Potential for harm · D November 19, 2021
Ensure each resident receives an accurate assessment.
Corrected January 12, 2022 · Resident Assessment and Care Planning
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Potential for harm · D November 19, 2021
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected January 12, 2022 · Nursing and Physician Services
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Potential for harm · E November 19, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 12, 2022 · Pharmacy Service
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Potential for harm · D November 19, 2021
Ensure medication error rates are not 5 percent or greater.
Corrected January 12, 2022 · Pharmacy Service
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Potential for harm · D November 19, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 12, 2022 · Resident Assessment and Care Planning
-
Potential for harm · E November 19, 2021
Provide and implement an infection prevention and control program.
Corrected January 12, 2022 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056136 · certified since June 1, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.