View Heights Conv Hosp
12619 S. Avalon Blvd · Los Angeles, CA · 90061 · 3237571881
163 certified beds For profit - Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.54 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.46 | 0.55–0.75 |
| Weekend hours / resident-day | 3.23 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $31,450 |
Inspection citations (58 in the current record)
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Potential for harm · D April 15, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 11, 2026 · Resident Rights
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Potential for harm · D April 15, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 11, 2026 · Resident Assessment and Care Planning
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Potential for harm · D November 17, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 30, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 15, 2025 · Resident Rights
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Potential for harm · D July 17, 2025 · found via complaint
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected August 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 28, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 14, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 16, 2025 · Resident Rights
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Potential for harm · D February 14, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected March 16, 2025 · Resident Rights
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Potential for harm · D February 14, 2025
Ensure each resident receives an accurate assessment.
Corrected March 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 14, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 14, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 14, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 16, 2025 · Quality of Life and Care
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Potential for harm · D February 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 16, 2025 · Quality of Life and Care
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Potential for harm · D February 14, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 16, 2025 · Pharmacy Service
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Potential for harm · D February 14, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 16, 2025 · Pharmacy Service
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Potential for harm · D February 14, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 16, 2025 · Pharmacy Service
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Potential for harm · F February 14, 2025
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected March 16, 2025 · Nutrition and Dietary
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Potential for harm · F February 14, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected March 16, 2025 · Nutrition and Dietary
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Potential for harm · F February 14, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected March 16, 2025 · Nutrition and Dietary
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Potential for harm · D February 14, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected March 16, 2025 · Nutrition and Dietary
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Potential for harm · D February 14, 2025
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected March 16, 2025 · Nutrition and Dietary
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Potential for harm · F February 14, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 16, 2025 · Nutrition and Dietary
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Potential for harm · D February 14, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected March 16, 2025 · Administration
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Potential for harm · F February 14, 2025
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected March 16, 2025 · Administration
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Potential for harm · F February 14, 2025
Provide and implement an infection prevention and control program.
Corrected March 16, 2025 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 5, 2023 | Fine | $31,450 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056417 · certified since November 14, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.