Victoria Care Center
5445 Everglades Street · Ventura, CA · 93003 · 8056421736
188 certified beds For profit - Limited Liability company Chain: The Ensign Group
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.36 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 3.91 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
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Potential for harm · D July 10, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 11, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 27, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 25, 2025 · Resident Rights
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Potential for harm · D February 27, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 25, 2025 · Resident Rights
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Potential for harm · E February 27, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 27, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 27, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 27, 2025
Provide and implement an infection prevention and control program.
Corrected March 31, 2025 · Infection Control
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Potential for harm · D February 27, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected March 31, 2025 · Environmental
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Potential for harm · D January 31, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 18, 2025 · Resident Rights
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Potential for harm · D January 31, 2025 · found via complaint
Provide or arrange emergency care by a doctor 24 hours a day.
Corrected February 18, 2025 · Nursing and Physician Services
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Potential for harm · D January 28, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 28, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 19, 2025 · Pharmacy Service
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Potential for harm · D October 17, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 17, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 19, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 2, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 25, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 11, 2024 · Resident Rights
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Potential for harm · D December 3, 2023 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected December 7, 2023 · Resident Rights
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Potential for harm · D October 19, 2023
Ensure each resident receives an accurate assessment.
Corrected November 1, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 19, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 1, 2023 · Quality of Life and Care
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Potential for harm · D July 14, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 26, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 15, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 13, 2021 · Nutrition and Dietary
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Potential for harm · D April 15, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 13, 2021 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555478 · certified since September 18, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.