Vantage at Westfield LLC
60 East Silver Street · Westfield, MA · 01085 · 4137295018
98 certified beds For profit - Corporation Chain: Vantage Care
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.63 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.58 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Actual harm · G March 11, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 25, 2026 · Quality of Life and Care
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Potential for harm · D July 29, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 5, 2025 · Resident Rights
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Potential for harm · E July 29, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 7, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 7, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · D January 7, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected February 21, 2025 · Nursing and Physician Services
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Potential for harm · E January 7, 2025
Observe each nurse aide's job performance and give regular training.
Corrected February 21, 2025 · Nursing and Physician Services
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Potential for harm · D January 7, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected February 21, 2025 · Pharmacy Service
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Potential for harm · D January 7, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected February 21, 2025 · Pharmacy Service
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Potential for harm · D January 7, 2025
Ensure that residents are free from significant medication errors.
Corrected February 21, 2025 · Pharmacy Service
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Potential for harm · D January 7, 2025
Provide and implement an infection prevention and control program.
Corrected February 21, 2025 · Infection Control
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Potential for harm · D November 29, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 11, 2024 · Quality of Life and Care
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Potential for harm · D November 29, 2023
Provide or obtain dental services for each resident.
Corrected January 11, 2024 · Quality of Life and Care
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Potential for harm · D November 29, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 11, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 13, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 5, 2022 · Resident Rights
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Potential for harm · E September 13, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected November 5, 2022 · Resident Rights
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Potential for harm · D September 13, 2022
Ensure each resident receives an accurate assessment.
Corrected November 5, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 13, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 5, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 13, 2022
Assist a resident in gaining access to vision and hearing services.
Corrected November 5, 2022 · Quality of Life and Care
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Potential for harm · D September 13, 2022
Provide appropriate foot care.
Corrected November 5, 2022 · Quality of Life and Care
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Potential for harm · E September 13, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 5, 2022 · Quality of Life and Care
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Potential for harm · E September 13, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected November 5, 2022 · Pharmacy Service
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Potential for harm · D September 13, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected November 5, 2022 · Pharmacy Service
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Potential for harm · D September 13, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 5, 2022 · Resident Assessment and Care Planning
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Potential for harm · E September 13, 2022
Provide and implement an infection prevention and control program.
Corrected November 5, 2022 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225380 · certified since April 17, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.