Valley View Village
2571 Guthrie Avenue · Des Moines, IA · 50317 · 5152652571
79 certified beds Non profit - Corporation Chain: Cassia
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.23 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.45 | 0.55–0.75 |
| Weekend hours / resident-day | 3.87 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | 1 · $9,110 |
Inspection citations (23 in the current record)
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Potential for harm · D April 30, 2026 · found via complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
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Potential for harm · D April 30, 2026 · found via complaint
Honor each resident's preferences, choices, values and beliefs.
Deficient, Provider has no plan of correction · Quality of Life and Care
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Potential for harm · E April 30, 2026 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Deficient, Provider has no plan of correction · Nursing and Physician Services
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Potential for harm · D November 24, 2025 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 25, 2025 · Resident Rights
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Potential for harm · D May 8, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected June 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 8, 2025
Ensure each resident receives an accurate assessment.
Corrected June 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 8, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 8, 2025
Provide and implement an infection prevention and control program.
Corrected June 7, 2025 · Infection Control
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Actual harm · G March 5, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 21, 2025 · Quality of Life and Care
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Actual harm · G May 30, 2024 · found via complaint
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected June 30, 2024 · Quality of Life and Care
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Potential for harm · D May 30, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 30, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 30, 2024 · Quality of Life and Care
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Potential for harm · D May 30, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 30, 2024 · Pharmacy Service
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Potential for harm · E May 30, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 30, 2024 · Nutrition and Dietary
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Potential for harm · D May 30, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 30, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 8, 2024 · Infection Control
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Potential for harm · D December 28, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 28, 2024 · Quality of Life and Care
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Potential for harm · D August 24, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 24, 2023 · Quality of Life and Care
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Potential for harm · D March 2, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 7, 2023 · Resident Rights
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Potential for harm · D March 2, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 7, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 2, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 7, 2023 · Quality of Life and Care
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Potential for harm · D March 2, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 7, 2023 · Quality of Life and Care
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Potential for harm · D March 2, 2023
Provide and implement an infection prevention and control program.
Corrected April 7, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 5, 2025 | Fine | $9,110 |
| May 30, 2024 | Payment Denial | 11 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165507 · certified since May 1, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.