Valley View Manor Nursing Home
40 Park Street · Norwich, NY · 13815 · 6073349931
82 certified beds For profit - Limited Liability company Chain: The Mayer Family
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Weekends run noticeably short-staffed
Weekend staffing is 72% of the overall level. Visit on a Saturday or Sunday before deciding.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.86 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 2.78 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (26 in the current record)
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Potential for harm · D April 6, 2026 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected June 1, 2026 · Resident Rights
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Potential for harm · D April 6, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 1, 2026 · Quality of Life and Care
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Potential for harm · D December 11, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 11, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F November 5, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 20, 2024 · Nutrition and Dietary
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Potential for harm · D May 3, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 26, 2024 · Quality of Life and Care
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Potential for harm · D May 3, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected June 26, 2024 · Nursing and Physician Services
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Potential for harm · E May 3, 2024
Observe each nurse aide's job performance and give regular training.
Corrected June 26, 2024 · Nursing and Physician Services
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Potential for harm · D May 3, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 26, 2024 · Nutrition and Dietary
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Potential for harm · D May 3, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 26, 2024 · Nutrition and Dietary
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Potential for harm · D May 3, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 29, 2023 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected September 29, 2023 · Resident Rights
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Potential for harm · D August 29, 2023 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected September 29, 2023 · Resident Rights
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Potential for harm · D August 29, 2023 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected September 29, 2023 · Resident Rights
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Potential for harm · D February 4, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 1, 2022 · Resident Rights
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Potential for harm · D February 4, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 1, 2022 · Resident Rights
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Potential for harm · E February 4, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 1, 2022 · Quality of Life and Care
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Potential for harm · D February 4, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 1, 2022 · Quality of Life and Care
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Potential for harm · D February 4, 2022
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected April 1, 2022 · Nutrition and Dietary
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Potential for harm · E February 4, 2022
Provide and implement an infection prevention and control program.
Corrected April 1, 2022 · Infection Control
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No harm found · C February 4, 2022
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected April 1, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 13, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 12, 2019 · Resident Rights
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Potential for harm · D September 13, 2019
Keep residents' personal and medical records private and confidential.
Corrected November 12, 2019 · Resident Rights
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Potential for harm · D September 13, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 12, 2019 · Resident Assessment and Care Planning
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Potential for harm · D September 13, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 12, 2019 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335208 · certified since April 6, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.