Valley Pointe Nursing & Rehabilitation Center
20090 Stanton Avenue · Castro Valley, CA · 94546 · 5105388464
50 certified beds For profit - Corporation Chain: Pacs Group
- Inspection results have improved across recent cycles.
The composite number cleared 75 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 3.69 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | 1 · $10,033 |
Inspection citations (24 in the current record)
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Potential for harm · D June 20, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 22, 2025 · Resident Rights
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Potential for harm · E June 20, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 22, 2025 · Resident Rights
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Potential for harm · D June 20, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 22, 2025 · Quality of Life and Care
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Potential for harm · E June 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 22, 2025 · Pharmacy Service
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Potential for harm · E June 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 22, 2025 · Nutrition and Dietary
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Potential for harm · E June 20, 2025
Provide and implement an infection prevention and control program.
Corrected July 22, 2025 · Infection Control
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No harm found · B June 20, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected July 22, 2025 · Environmental
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Actual harm · G January 26, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 26, 2024 · Quality of Life and Care
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Potential for harm · D January 26, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected February 26, 2024 · Resident Rights
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Potential for harm · E January 26, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 26, 2024 · Resident Rights
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Potential for harm · E January 26, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected February 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · E January 26, 2024
Observe each nurse aide's job performance and give regular training.
Corrected February 26, 2024 · Nursing and Physician Services
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Potential for harm · E January 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 26, 2024 · Pharmacy Service
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Potential for harm · E January 26, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 26, 2024 · Nutrition and Dietary
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Potential for harm · E January 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 26, 2024 · Nutrition and Dietary
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Potential for harm · F January 26, 2024
Provide and implement an infection prevention and control program.
Corrected February 26, 2024 · Infection Control
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Potential for harm · F January 26, 2024
Keep all essential equipment working safely.
Corrected February 26, 2024 · Environmental
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Potential for harm · D January 26, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected February 26, 2024 · Environmental
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Potential for harm · D January 28, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 28, 2022 · Resident Rights
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Potential for harm · D January 28, 2022
Ensure each resident receives an accurate assessment.
Corrected February 28, 2022 · Resident Assessment and Care Planning
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Potential for harm · D January 28, 2022
Honor each resident's preferences, choices, values and beliefs.
Corrected February 28, 2022 · Quality of Life and Care
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Potential for harm · E January 28, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 28, 2022 · Nutrition and Dietary
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Potential for harm · D January 28, 2022
Dispose of garbage and refuse properly.
Corrected February 28, 2022 · Nutrition and Dietary
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No harm found · B January 28, 2022
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected February 28, 2022 · Environmental
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 26, 2024 | Fine | $10,033 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555082 · certified since December 4, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.