Valley Healthcare Center

1680 N Waterman Ave · San Bernardino, CA · 92404 · 9098865291

109 certified beds For profit - Corporation Chain: Progressive Health Care Centers

Why this verdict

  • Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
  • Federal penalties on record: $37,151 in fines in the last 24 months.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

Get the Safety Report

Red flags

1 immediate-jeopardy citation in the most recent inspection cycle

Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

Score breakdown

Inspection record 30% of score 46
Serious harm & abuse 20% 70
Staffing 20% 60
Federal penalties 15% 49
Trend 10% 74
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: not rated Quality measures: 5 of 5

Total nurse hours / resident-day3.48 min · 4.1 strong
RN hours / resident-day0.55–0.75
Weekend hours / resident-day≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)1 · $37,151

Inspection citations (44 in the current record)

  • Potential for harm · D April 2, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 22, 2025 · Quality of Life and Care

  • Immediate jeopardy · K March 7, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 7, 2025 · Quality of Life and Care

  • Potential for harm · E March 7, 2025

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected April 7, 2025 · Resident Rights

  • Potential for harm · D March 7, 2025

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected April 7, 2025 · Resident Rights

  • Potential for harm · D March 7, 2025

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Corrected April 7, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 7, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 7, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 7, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected April 7, 2025 · Quality of Life and Care

  • Potential for harm · D March 7, 2025

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected April 7, 2025 · Quality of Life and Care

  • Potential for harm · D March 7, 2025

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Corrected April 7, 2025 · Nutrition and Dietary

  • Potential for harm · F March 7, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 7, 2025 · Nutrition and Dietary

  • Potential for harm · F March 7, 2025

    Dispose of garbage and refuse properly.

    Corrected April 7, 2025 · Nutrition and Dietary

  • Potential for harm · D March 7, 2025

    Provide or get specialized rehabilitative services as required for a resident.

    Corrected April 7, 2025 · Quality of Life and Care

  • Potential for harm · D March 7, 2025

    Provide and implement an infection prevention and control program.

    Corrected April 7, 2025 · Infection Control

  • Potential for harm · D November 25, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected December 24, 2024 · Quality of Life and Care

  • Potential for harm · D November 25, 2024 · found via complaint

    Dispose of garbage and refuse properly.

    Corrected December 24, 2024 · Nutrition and Dietary

  • Potential for harm · D August 28, 2024 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected September 17, 2024 · Resident Rights

  • Potential for harm · D January 31, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 12, 2024 · Quality of Life and Care

  • Potential for harm · D November 15, 2023 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected November 27, 2023 · Quality of Life and Care

  • Potential for harm · D August 31, 2023 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected September 11, 2023 · Quality of Life and Care

  • Potential for harm · D August 4, 2022

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected August 30, 2022 · Resident Rights

  • Potential for harm · D August 4, 2022

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected August 30, 2022 · Resident Rights

  • Potential for harm · D August 4, 2022

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 30, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D August 4, 2022

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected August 30, 2022 · Quality of Life and Care

  • Potential for harm · D August 4, 2022

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 30, 2022 · Quality of Life and Care

  • Potential for harm · D August 4, 2022

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected August 30, 2022 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
March 7, 2025Fine$37,151
March 7, 2025Payment Denial17 days

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056183 · certified since September 1, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.