Valley Center
1000 Lincoln Drive · South Charleston, WV · 25309 · 3047684400
130 certified beds For profit - Partnership Chain: Genesis Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.21 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 2.79 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (44 in the current record)
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Potential for harm · E April 8, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 7, 2026 · Resident Rights
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Potential for harm · E April 8, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 7, 2026 · Quality of Life and Care
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Potential for harm · D May 14, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 10, 2025 · Resident Rights
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Potential for harm · D October 9, 2024
Ensure each resident receives an accurate assessment.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 31, 2024 · Pharmacy Service
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Potential for harm · D October 9, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2024
Provide and implement an infection prevention and control program.
Corrected October 31, 2024 · Infection Control
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Potential for harm · E September 27, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 2, 2024 · Quality of Life and Care
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Potential for harm · D April 16, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 16, 2024 · Resident Rights
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Potential for harm · D April 16, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 16, 2024
Ensure each resident receives an accurate assessment.
Corrected May 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 16, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected May 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 16, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 16, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · E April 16, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · D April 16, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · D April 16, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 16, 2024 · Pharmacy Service
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Potential for harm · D April 16, 2024
Provide routine and 24-hour emergency dental care for each resident.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · D April 16, 2024
Provide and implement an infection prevention and control program.
Corrected May 16, 2024 · Infection Control
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Potential for harm · D October 17, 2023
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected November 14, 2023 · Resident Rights
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Potential for harm · D October 17, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected November 14, 2023 · Resident Rights
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Potential for harm · E October 17, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 14, 2023 · Resident Rights
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Potential for harm · D October 17, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 14, 2023 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 515169 · certified since April 9, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.