University Heights Care Center
656 Dillon Way · Aurora, CO · 80011 · 3033440636
105 certified beds For profit - Corporation Chain: Vivage Senior Living
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Total nurse staffing below 3.0 hours per resident-day
2.94 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.94 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 2.52 | ≈ weekday level |
| Nursing turnover / year | 27% | median 45% |
| Fines (3-yr window) | 1 · $9,315 |
Inspection citations (50 in the current record)
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Potential for harm · D December 16, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 16, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F December 16, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected December 17, 2025 · Environmental
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Potential for harm · D August 7, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected August 28, 2025 · Resident Rights
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Potential for harm · D August 7, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide activities to meet all resident's needs.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Ensure that residents are free from significant medication errors.
Corrected August 28, 2025 · Pharmacy Service
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Potential for harm · D August 7, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 28, 2025 · Pharmacy Service
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Potential for harm · D August 7, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected August 28, 2025 · Administration
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Potential for harm · F August 7, 2025
Provide and implement an infection prevention and control program.
Corrected August 28, 2025 · Infection Control
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Potential for harm · E March 26, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 26, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 27, 2025 · Quality of Life and Care
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Potential for harm · D March 26, 2025 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected March 27, 2025 · Quality of Life and Care
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Potential for harm · D January 24, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 25, 2024 · Resident Rights
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Potential for harm · E January 24, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 25, 2024 · Resident Rights
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Potential for harm · D January 24, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected January 25, 2024 · Resident Rights
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Potential for harm · D January 24, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 24, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected January 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 24, 2024
Plan the resident's discharge to meet the resident's goals and needs.
Corrected January 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 24, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected January 25, 2024 · Quality of Life and Care
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Potential for harm · D January 24, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 25, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 19, 2023 | Fine | $9,315 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 065337 · certified since March 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.