United Living Community
405 First Ave · Brookings, SD · 57006 · 6056925351
67 certified beds Non profit - Corporation Part of a CCRC
Why this verdict
- Carries CMS’s abuse warning icon.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.64 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 4.02 | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | 2 · $43,975 |
Inspection citations (22 in the current record)
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Potential for harm · D December 4, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 18, 2026 · Resident Rights
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Potential for harm · D December 4, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 18, 2026 · Resident Rights
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Potential for harm · E December 4, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 18, 2026 · Pharmacy Service
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Potential for harm · E December 4, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected January 18, 2026 · Nutrition and Dietary
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Potential for harm · D December 4, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected January 18, 2026 · Nutrition and Dietary
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Potential for harm · F December 4, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 18, 2026 · Nutrition and Dietary
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Potential for harm · D December 4, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 18, 2026 · Infection Control
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Potential for harm · D December 4, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 18, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 14, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G July 10, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 12, 2025 · Quality of Life and Care
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Potential for harm · E July 10, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 10, 2025 · found via complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected August 12, 2025 · Quality of Life and Care
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Actual harm · G June 26, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 26, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 26, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 23, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected July 18, 2024 · Resident Rights
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Potential for harm · D May 23, 2024
Ensure each resident receives an accurate assessment.
Corrected July 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 23, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 23, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 18, 2024 · Nutrition and Dietary
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Potential for harm · E May 23, 2024
Provide and implement an infection prevention and control program.
Corrected July 18, 2024 · Infection Control
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Potential for harm · D June 29, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected August 1, 2023 · Nutrition and Dietary
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Potential for harm · E June 29, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 1, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 10, 2025 | Fine | $31,280 |
| May 23, 2024 | Fine | $12,695 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 435079 · certified since July 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.