Umpqua Valley Nursing & Rehabilitation Center
525 W. Umpqua Street · Roseburg, OR · 97471 · 5414647100
118 certified beds For profit - Corporation Chain: Volare Health
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 5.11 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.67 | 0.55–0.75 |
| Weekend hours / resident-day | 4.57 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $8,824 |
Inspection citations (44 in the current record)
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Potential for harm · D August 22, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected October 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 22, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 2, 2025 · Quality of Life and Care
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Potential for harm · E August 22, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 2, 2025 · Pharmacy Service
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Potential for harm · D August 22, 2025
Provide or get specialized rehabilitative services as required for a resident.
Corrected October 2, 2025 · Quality of Life and Care
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Potential for harm · D August 22, 2025
Provide and implement an infection prevention and control program.
Corrected October 2, 2025 · Infection Control
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Potential for harm · D August 22, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected October 2, 2025 · Environmental
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Potential for harm · D May 17, 2024
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Corrected July 6, 2024 · Resident Rights
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Potential for harm · D May 17, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected July 6, 2024 · Resident Rights
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Potential for harm · D May 17, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected July 6, 2024 · Resident Rights
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Potential for harm · D May 17, 2024
Provide activities to meet all resident's needs.
Corrected July 6, 2024 · Quality of Life and Care
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Potential for harm · D May 17, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 6, 2024 · Quality of Life and Care
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Potential for harm · D May 17, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected July 6, 2024 · Quality of Life and Care
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Potential for harm · D May 17, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected July 6, 2024 · Quality of Life and Care
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Potential for harm · E May 17, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 6, 2024 · Pharmacy Service
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Potential for harm · E May 17, 2024
Provide and implement an infection prevention and control program.
Corrected July 6, 2024 · Infection Control
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Potential for harm · D May 17, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected July 6, 2024 · Infection Control
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Potential for harm · D May 17, 2024 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected July 6, 2024 · Resident Rights
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Potential for harm · D May 17, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 6, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 17, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 6, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 17, 2024 · found via complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected July 6, 2024 · Resident Rights
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Potential for harm · D May 17, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 6, 2024 · Quality of Life and Care
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Potential for harm · D May 17, 2024 · found via complaint
Provide appropriate foot care.
Corrected July 6, 2024 · Quality of Life and Care
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Potential for harm · D May 17, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 6, 2024 · Quality of Life and Care
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Potential for harm · E May 17, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected July 6, 2024 · Nursing and Physician Services
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Potential for harm · E May 17, 2024 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected July 6, 2024 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 17, 2024 | Fine | $8,824 |
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 385143 · certified since September 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.