Twin Lakes Community
3802 Wade Coble Drive · Burlington, NC · 27215 · 3365381400
104 certified beds Non profit - Corporation Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 5.30 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.71 | 0.55–0.75 |
| Weekend hours / resident-day | 4.54 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 1 · $6,152 |
Inspection citations (7 in the current record)
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Potential for harm · D March 19, 2026
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected March 29, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 19, 2026
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected March 29, 2026 · Resident Assessment and Care Planning
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No harm found · C March 19, 2026
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected March 29, 2026 · Resident Rights
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Potential for harm · D March 11, 2025 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 11, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected March 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 7, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected May 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 7, 2024 · found via complaint
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected August 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 7, 2024 | Fine | $6,152 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345235 · certified since October 4, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.