Troy Hills Center
200 Reynolds Ave · Parsippany, NJ · 07054 · 9738878080
130 certified beds For profit - Corporation Chain: Genesis Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.21 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.85 | 0.55–0.75 |
| Weekend hours / resident-day | 2.96 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (43 in the current record)
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Potential for harm · D April 9, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 8, 2026 · Quality of Life and Care
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Potential for harm · D April 9, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 8, 2026 · Quality of Life and Care
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Potential for harm · D April 9, 2026 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 8, 2026 · Nutrition and Dietary
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Potential for harm · D November 25, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected January 9, 2025 · Resident Rights
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Potential for harm · E November 25, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected January 9, 2025 · Resident Rights
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Potential for harm · D November 25, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 25, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 25, 2024
Ensure each resident receives an accurate assessment.
Corrected January 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 25, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 25, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected January 9, 2025 · Quality of Life and Care
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Potential for harm · D November 25, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 9, 2025 · Quality of Life and Care
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Potential for harm · D November 25, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected January 9, 2025 · Quality of Life and Care
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Potential for harm · D November 25, 2024
Post nurse staffing information every day.
Corrected January 9, 2025 · Nursing and Physician Services
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Potential for harm · E November 25, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 9, 2025 · Pharmacy Service
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Potential for harm · E November 25, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 9, 2025 · Pharmacy Service
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Potential for harm · D November 25, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 9, 2025 · Pharmacy Service
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Potential for harm · E November 25, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 9, 2025 · Pharmacy Service
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Potential for harm · D November 25, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 9, 2025 · Nutrition and Dietary
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Potential for harm · F November 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 9, 2025 · Nutrition and Dietary
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Potential for harm · F November 25, 2024
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected January 9, 2025 · Administration
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Potential for harm · D November 25, 2024
Provide and implement an infection prevention and control program.
Corrected January 9, 2025 · Infection Control
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Potential for harm · E November 25, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 9, 2025 · Resident Rights
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Potential for harm · E November 25, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 9, 2025 · Quality of Life and Care
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Immediate jeopardy · L February 27, 2023
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected April 11, 2023 · Administration
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Immediate jeopardy · L February 27, 2023
Provide and implement an infection prevention and control program.
Corrected April 11, 2023 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315138 · certified since June 12, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.