Trinity Hill Care Center
151 Hillside Ave · Hartford, CT · 06106 · 8609511060
134 certified beds For profit - Limited Liability company Chain: Icare Health Network
Why this verdict
- Carries CMS’s abuse warning icon.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$58,994 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Total nurse staffing below 3.0 hours per resident-day
2.86 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.86 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 2.60 | ≈ weekday level |
| Nursing turnover / year | 32% | median 45% |
| Fines (3-yr window) | 1 · $58,994 |
Inspection citations (37 in the current record)
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Immediate jeopardy · J May 20, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 20, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 24, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 24, 2025 · Quality of Life and Care
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Potential for harm · D May 20, 2025 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected May 24, 2025 · Nursing and Physician Services
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Potential for harm · D April 14, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 29, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected November 27, 2024 · Resident Rights
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Potential for harm · D October 29, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 27, 2024 · Resident Rights
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Potential for harm · D October 29, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 27, 2024 · Quality of Life and Care
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Potential for harm · D October 29, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected November 27, 2024 · Quality of Life and Care
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Potential for harm · D October 29, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 27, 2024 · Pharmacy Service
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Potential for harm · E October 29, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 27, 2024 · Pharmacy Service
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Potential for harm · E October 29, 2024
Provide or obtain dental services for each resident.
Corrected November 27, 2024 · Quality of Life and Care
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Potential for harm · E October 29, 2024
Provide and implement an infection prevention and control program.
Corrected November 27, 2024 · Infection Control
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Potential for harm · E October 29, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 29, 2024 · found via complaint
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Corrected November 27, 2024 · Resident Rights
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Potential for harm · E October 29, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 27, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 29, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 27, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 29, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 27, 2024 · Resident Assessment and Care Planning
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No harm found · C October 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 27, 2024 · Nutrition and Dietary
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Potential for harm · D January 23, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 5, 2024 · Resident Rights
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Potential for harm · D November 30, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 11, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 28, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 21, 2023 · Quality of Life and Care
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Potential for harm · D April 14, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 26, 2022 · Resident Rights
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Potential for harm · D April 14, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 26, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 14, 2022
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected May 26, 2022 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 14, 2025 | Fine | $58,994 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075268 · certified since April 9, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.