Torrance Care Center West, Inc
4333 Torrance Blvd · Torrance, CA · 90503 · 3103704561
195 certified beds For profit - Corporation Chain: Rollins-Nelson Healthcare Management
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $45,047 in fines in the last 24 months.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
RN staffing in the bottom 10% nationally
0.28 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.88 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.28 | 0.55–0.75 |
| Weekend hours / resident-day | 3.64 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | 3 · $45,047 |
Inspection citations (72 in the current record)
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Actual harm · G February 11, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 5, 2026 · Quality of Life and Care
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Potential for harm · D February 11, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 5, 2026 · Resident Rights
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Potential for harm · D February 11, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 5, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 15, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 10, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 15, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected January 9, 2026 · Nutrition and Dietary
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Potential for harm · D September 15, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected September 28, 2025 · Resident Rights
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Potential for harm · D September 15, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 14, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 5, 2025 · Resident Rights
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Potential for harm · D August 14, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected September 5, 2025 · Resident Rights
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Potential for harm · D August 14, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected September 5, 2025 · Resident Rights
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Potential for harm · F August 14, 2025
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected September 5, 2025 · Resident Rights
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Potential for harm · F August 14, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected September 5, 2025 · Resident Rights
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Potential for harm · D August 14, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected September 5, 2025 · Resident Rights
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Potential for harm · D August 14, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 5, 2025 · Resident Rights
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Potential for harm · D August 14, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 14, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 5, 2025 · Quality of Life and Care
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Potential for harm · D August 14, 2025
Assist a resident in gaining access to vision and hearing services.
Corrected September 5, 2025 · Quality of Life and Care
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Potential for harm · D August 14, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 5, 2025 · Quality of Life and Care
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Potential for harm · F August 14, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 5, 2025 · Nursing and Physician Services
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Potential for harm · D August 14, 2025
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected September 5, 2025 · Quality of Life and Care
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Potential for harm · E August 14, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected September 5, 2025 · Quality of Life and Care
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Potential for harm · D August 14, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected September 5, 2025 · Quality of Life and Care
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Potential for harm · E August 14, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 5, 2025 · Pharmacy Service
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Potential for harm · E August 14, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 5, 2025 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 11, 2026 | Fine | $9,110 |
| July 15, 2025 | Fine | $19,136 |
| July 26, 2024 | Fine | $16,801 |
| July 26, 2024 | Payment Denial | 39 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055952 · certified since January 1, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.