Tlc Care Center
1500 W Warm Springs Rd · Henderson, NV · 89014 · 7025476700
255 certified beds For profit - Limited Liability company Chain: Hill Valley Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.53 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.34 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | 2 · $20,719 |
Inspection citations (61 in the current record)
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Potential for harm · D March 20, 2026 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected March 11, 2026 · Resident Rights
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Potential for harm · D March 20, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 6, 2026 · found via complaint
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected April 10, 2026 · Administration
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Potential for harm · D March 4, 2026 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected April 10, 2026 · Pharmacy Service
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Potential for harm · D December 31, 2025 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected January 31, 2026 · Quality of Life and Care
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Potential for harm · D December 31, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 31, 2026 · Quality of Life and Care
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Potential for harm · D April 24, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 15, 2025 · Quality of Life and Care
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Actual harm · G March 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 30, 2025 · Quality of Life and Care
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Potential for harm · D March 28, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 30, 2025 · Resident Rights
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Potential for harm · D March 28, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected April 30, 2025 · Resident Rights
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Potential for harm · D March 28, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected April 30, 2025 · Resident Rights
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Potential for harm · D March 28, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 28, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 28, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected April 30, 2025 · Quality of Life and Care
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Potential for harm · D March 28, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected April 30, 2025 · Quality of Life and Care
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Potential for harm · D March 28, 2025
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected April 30, 2025 · Nutrition and Dietary
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Potential for harm · E March 28, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected April 30, 2025 · Administration
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Potential for harm · E March 28, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected April 30, 2025 · Administration
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Potential for harm · D March 28, 2025
Provide and implement an infection prevention and control program.
Corrected April 30, 2025 · Infection Control
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Potential for harm · D March 28, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 28, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 28, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 30, 2025 · Quality of Life and Care
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Potential for harm · D March 28, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 30, 2025 · Quality of Life and Care
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Potential for harm · D March 28, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 6, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected January 17, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 28, 2025 | Fine | $10,358 |
| March 28, 2025 | Fine | $10,361 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 295071 · certified since July 27, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.