The Village at Rockville
9701 Veirs Drive · Rockville, MD · 20850 · 3014249560
160 certified beds Non profit - Corporation Chain: National Lutheran Communities & Services Part of a CCRC
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.24 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.72 | 0.55–0.75 |
| Weekend hours / resident-day | 3.92 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | 1 · $17,345 |
Inspection citations (41 in the current record)
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Potential for harm · D March 3, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 1, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 3, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 1, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 3, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 1, 2026 · Quality of Life and Care
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Immediate jeopardy · J October 11, 2024 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected March 27, 2024 · Quality of Life and Care
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Potential for harm · D October 11, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 22, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 22, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected November 22, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected November 22, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected November 22, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected November 22, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 11, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 22, 2024 · Quality of Life and Care
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Potential for harm · E October 11, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected November 22, 2024 · Quality of Life and Care
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Potential for harm · E October 11, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 22, 2024 · Pharmacy Service
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Potential for harm · D October 11, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected November 22, 2024 · Pharmacy Service
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Potential for harm · D October 11, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected November 22, 2024 · Pharmacy Service
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Potential for harm · D October 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 22, 2024 · Nutrition and Dietary
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Potential for harm · D October 11, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 11, 2024
Provide and implement an infection prevention and control program.
Corrected November 22, 2024 · Infection Control
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Potential for harm · D October 11, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected November 22, 2024 · Infection Control
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Potential for harm · F October 11, 2024
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected November 22, 2024 · Administration
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Potential for harm · D October 11, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected November 22, 2024 · Resident Rights
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Potential for harm · E October 11, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 11, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 11, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 11, 2024 | Fine | $17,345 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 215125 · certified since July 25, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.