The Villa at Silverbell Estates

1255 West Silverbell Road · Orion, MI · 48359 · 2483910900

106 certified beds For profit - Individual Chain: Villa Healthcare

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • 5 citations involved actual harm to residents.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

3 actual-harm citations in the most recent cycle

Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

Score breakdown

Inspection record 30% of score 27
Serious harm & abuse 20% 70
Staffing 20% 55
Federal penalties 15% 50
Trend 10% 62
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.373.48 min · 4.1 strong
RN hours / resident-day0.320.55–0.75
Weekend hours / resident-day3.02≈ weekday level
Nursing turnover / year51%median 45%
Fines (3-yr window)1 · $36,030

Inspection citations (48 in the current record)

  • Potential for harm · D February 18, 2026 · found via complaint

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected February 2, 2026 · Resident Rights

  • Actual harm · G December 17, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected November 21, 2025 · Quality of Life and Care

  • Potential for harm · D September 3, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected October 1, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 3, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected October 1, 2025 · Quality of Life and Care

  • Actual harm · G June 18, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 15, 2025 · Quality of Life and Care

  • Actual harm · G June 18, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 15, 2025 · Quality of Life and Care

  • Potential for harm · D June 18, 2025

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected July 15, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 18, 2025

    Respond appropriately to all alleged violations.

    Corrected July 15, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 18, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected July 15, 2025 · Quality of Life and Care

  • Potential for harm · F June 18, 2025

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected July 15, 2025 · Nursing and Physician Services

  • Potential for harm · D June 18, 2025

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Corrected July 15, 2025 · Quality of Life and Care

  • Potential for harm · D June 18, 2025

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Corrected July 15, 2025 · Administration

  • Potential for harm · D June 18, 2025

    Provide and implement an infection prevention and control program.

    Corrected July 15, 2025 · Infection Control

  • Potential for harm · D June 18, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 15, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E June 18, 2025 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected August 18, 2025 · Pharmacy Service

  • Potential for harm · D October 9, 2024 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected October 23, 2024 · Pharmacy Service

  • Potential for harm · D August 14, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected September 3, 2024 · Infection Control

  • Potential for harm · E July 23, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 2, 2024 · Quality of Life and Care

  • Potential for harm · E May 8, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected June 12, 2024 · Resident Rights

  • Potential for harm · D May 8, 2024

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected June 12, 2024 · Resident Rights

  • Potential for harm · D May 8, 2024

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Corrected June 12, 2024 · Resident Rights

  • Potential for harm · D May 8, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 12, 2024 · Quality of Life and Care

  • Potential for harm · D May 8, 2024

    Assist a resident in gaining access to vision and hearing services.

    Corrected June 12, 2024 · Quality of Life and Care

  • Potential for harm · D May 8, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected June 12, 2024 · Quality of Life and Care

  • Potential for harm · D May 8, 2024

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected June 12, 2024 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
June 18, 2025Payment Denial32 days
April 4, 2024Fine$36,030

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235396 · certified since February 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.