The Villa at City Center
11700 East Ten Mile Road · Warren, MI · 48089 · 5867595960
152 certified beds For profit - Corporation Chain: Villa Healthcare
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.55 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.31 | 0.55–0.75 |
| Weekend hours / resident-day | 3.09 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | 5 · $8,454 |
Inspection citations (25 in the current record)
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Potential for harm · E March 12, 2026
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected April 10, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 12, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 10, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 10, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected April 10, 2026 · Administration
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Potential for harm · D March 12, 2026
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected April 10, 2026 · Nutrition and Dietary
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Potential for harm · D January 8, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected February 7, 2025 · Quality of Life and Care
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Potential for harm · D January 8, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 7, 2025 · Pharmacy Service
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Potential for harm · E January 8, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 7, 2025 · Nutrition and Dietary
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Potential for harm · F January 8, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 7, 2025 · Nutrition and Dietary
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Potential for harm · D August 15, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 6, 2024 · Resident Rights
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Potential for harm · D August 15, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 6, 2024 · Quality of Life and Care
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Potential for harm · D January 31, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 21, 2024 · Quality of Life and Care
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Potential for harm · D October 25, 2023
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected November 30, 2023 · Resident Rights
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Potential for harm · D October 25, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 25, 2023
Provide activities to meet all resident's needs.
Corrected November 30, 2023 · Quality of Life and Care
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Potential for harm · D October 25, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected November 30, 2023 · Quality of Life and Care
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Potential for harm · E October 25, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 30, 2023 · Pharmacy Service
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Potential for harm · D October 25, 2023
Provide or obtain dental services for each resident.
Corrected November 30, 2023 · Quality of Life and Care
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Potential for harm · D October 25, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 30, 2023 · Nutrition and Dietary
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Potential for harm · F October 25, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 30, 2023 · Nutrition and Dietary
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Potential for harm · D October 25, 2023
Provide and implement an infection prevention and control program.
Corrected November 30, 2023 · Infection Control
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Potential for harm · D October 25, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 30, 2023 · Resident Rights
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Potential for harm · D October 25, 2023 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected November 30, 2023 · Resident Rights
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Potential for harm · D October 25, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 30, 2023 · Resident Rights
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Potential for harm · D October 25, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 30, 2023 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 20, 2023 | Fine | $2,117 |
| November 13, 2023 | Fine | $1,764 |
| November 6, 2023 | Fine | $1,411 |
| October 30, 2023 | Fine | $1,764 |
| October 10, 2023 | Fine | $1,398 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235325 · certified since January 25, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.