The Suites Rio Vista
2410 19th Street Se · Rio Rancho, NM · 87124 · 5054524200
136 certified beds For profit - Limited Liability company Chain: Eduro Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
70% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.07 | ≈ weekday level |
| Nursing turnover / year | 70% | median 45% |
| Fines (3-yr window) | 1 · $17,215 |
Inspection citations (63 in the current record)
-
Potential for harm · D February 19, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 27, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G February 11, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 27, 2026 · Quality of Life and Care
-
Potential for harm · D February 11, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 27, 2026 · Resident Rights
-
Potential for harm · D February 11, 2026
Assess the resident when there is a significant change in condition
Corrected March 27, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D February 11, 2026
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected March 27, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E February 11, 2026
Ensure each resident receives an accurate assessment.
Corrected March 27, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E February 11, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected March 27, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E February 11, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 27, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D February 11, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 27, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E February 11, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 27, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D February 11, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 29, 2026 · Quality of Life and Care
-
Potential for harm · D February 11, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 27, 2026 · Quality of Life and Care
-
Potential for harm · E February 11, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 27, 2026 · Pharmacy Service
-
Potential for harm · D February 11, 2026
Provide or obtain dental services for each resident.
Corrected March 27, 2026 · Quality of Life and Care
-
Potential for harm · E February 11, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 27, 2026 · Quality of Life and Care
-
Potential for harm · D August 22, 2025 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 5, 2025 · Resident Rights
-
Potential for harm · D August 22, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 5, 2025 · Quality of Life and Care
-
Potential for harm · D July 17, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D July 17, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected August 25, 2025 · Resident Rights
-
Potential for harm · E July 17, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 25, 2025 · Quality of Life and Care
-
Potential for harm · D April 25, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 25, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected June 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 25, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected June 12, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 25, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 12, 2025 · Pharmacy Service
-
Potential for harm · E February 12, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 11, 2026 | Fine | $17,215 |
| February 11, 2026 | Payment Denial | 3 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 325127 · certified since January 21, 2015. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.