The Suites at Jordan River
10001 Crooked Creek Rd Suite 501 · Collierville, TN · 38017 · 9017798200
60 certified beds Non profit - Corporation Part of a CCRC
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 5.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.48 | 0.55–0.75 |
| Weekend hours / resident-day | 4.98 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | 5 · $22,231 |
Inspection citations (8 in the current record)
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Potential for harm · D March 27, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 25, 2025 · Resident Rights
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Potential for harm · E March 27, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected April 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · E March 27, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 25, 2025 · Nutrition and Dietary
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Potential for harm · E March 27, 2025
Provide and implement an infection prevention and control program.
Corrected April 25, 2025 · Infection Control
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Potential for harm · D March 27, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 27, 2025 · found via complaint
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected April 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 27, 2025 · found via complaint
Ensure a qualified health professional conducts resident assessments.
Corrected April 25, 2025 · Resident Assessment and Care Planning
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 14, 2023 | Fine | $4,235 |
| August 7, 2023 | Fine | $3,882 |
| July 17, 2023 | Fine | $9,527 |
| June 26, 2023 | Fine | $2,470 |
| June 20, 2023 | Fine | $2,117 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445541 · certified since August 24, 2022. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.