The Springs Post-Acute
10625 Leffingwell Road · Norwalk, CA · 90650 · 5628642541
99 certified beds For profit - Limited Liability company Chain: Links Healthcare Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $66,866 in fines in the last 24 months.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$66,866 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.88 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.56 | 0.55–0.75 |
| Weekend hours / resident-day | 4.58 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | 1 · $66,866 |
Inspection citations (67 in the current record)
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Potential for harm · D January 7, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 30, 2026 · Resident Rights
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Potential for harm · E December 1, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 18, 2025 · Infection Control
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Potential for harm · D November 19, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 29, 2025 · Resident Rights
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Potential for harm · D November 19, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 5, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 22, 2025 · Resident Rights
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Potential for harm · E June 12, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 2, 2025 · Quality of Life and Care
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Actual harm · G February 21, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 13, 2025 · Quality of Life and Care
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Actual harm · G February 7, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · E February 7, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected March 7, 2025 · Resident Rights
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Potential for harm · D February 7, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected March 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 7, 2025
Ensure each resident receives an accurate assessment.
Corrected March 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 7, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected March 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 7, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 7, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025
Provide appropriate foot care.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · E February 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 7, 2025 · Nutrition and Dietary
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Potential for harm · D February 7, 2025
Provide or get specialized rehabilitative services as required for a resident.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025
Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · E February 7, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 7, 2025 · Administration
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Potential for harm · D February 7, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected March 7, 2025 · Infection Control
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Potential for harm · E February 7, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected March 7, 2025 · Infection Control
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Potential for harm · E February 7, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected March 7, 2025 · Environmental
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Potential for harm · E February 7, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 2, 2025 | Fine | $66,866 |
| January 2, 2025 | Payment Denial | 5 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055297 · certified since February 19, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.