The Springs at Rochester Hills Rehab and Nursing C
1480 Walton Blvd · Rochester Hills, MI · 48309 · 2486514422
126 certified beds For profit - Individual Chain: Avon Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $88,239 in fines in the last 24 months.
- 5 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$88,239 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.86 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 3.24 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | 5 · $115,391 |
Inspection citations (79 in the current record)
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Actual harm · G February 25, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 20, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 25, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 20, 2026 · Resident Rights
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Potential for harm · D February 25, 2026 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected March 20, 2026 · Quality of Life and Care
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Potential for harm · D February 25, 2026 · found via complaint
Provide activities to meet all resident's needs.
Corrected March 20, 2026 · Quality of Life and Care
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Potential for harm · E February 25, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 20, 2026 · Quality of Life and Care
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Potential for harm · E February 25, 2026 · found via complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected March 20, 2026 · Nutrition and Dietary
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Actual harm · G December 4, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 4, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · E December 4, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 4, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected December 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 4, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 4, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 4, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 4, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · E December 4, 2025
Ensure that residents are free from significant medication errors.
Corrected July 26, 2025 · Pharmacy Service
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Potential for harm · E December 4, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected December 26, 2025 · Nutrition and Dietary
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Potential for harm · D December 4, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 4, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 4, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 4, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 4, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 4, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 4, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 4, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected December 26, 2025 · Pharmacy Service
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Actual harm · G October 7, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 28, 2024 | Fine | $88,239 |
| August 28, 2024 | Payment Denial | 27 days |
| August 7, 2023 | Fine | $1,748 |
| July 17, 2023 | Fine | $3,145 |
| July 13, 2023 | Fine | $6,666 |
| July 13, 2023 | Fine | $15,593 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235036 · certified since December 1, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.