The Pines Nursing and Rehabilitation Center
524 Carpenter Dam Road · Hot Springs, AR · 71901 · 5012624124
125 certified beds For profit - Limited Liability company Chain: Southern Administrative Services
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.42 | 0.55–0.75 |
| Weekend hours / resident-day | 3.53 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | 1 · $13,863 |
Inspection citations (15 in the current record)
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Potential for harm · E April 2, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected May 2, 2025 · Pharmacy Service
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Potential for harm · E April 2, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 2, 2025 · Nutrition and Dietary
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Potential for harm · F April 2, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 2, 2025 · Nutrition and Dietary
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Potential for harm · D April 2, 2025
Provide and implement an infection prevention and control program.
Corrected May 2, 2025 · Infection Control
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Immediate jeopardy · J August 29, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected August 20, 2024 · Pharmacy Service
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Potential for harm · E August 29, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 28, 2024 · Resident Rights
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Potential for harm · E August 29, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 28, 2024 · Quality of Life and Care
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Potential for harm · E February 23, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 12, 2024 · Resident Rights
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Potential for harm · D February 23, 2024
Ensure each resident receives an accurate assessment.
Corrected April 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 23, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected April 12, 2024 · Nutrition and Dietary
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Potential for harm · F February 23, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 12, 2024 · Nutrition and Dietary
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Potential for harm · D December 9, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 5, 2023 · Resident Assessment and Care Planning
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Potential for harm · E December 9, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 5, 2023 · Quality of Life and Care
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Potential for harm · E December 9, 2022
Ensure that residents are free from significant medication errors.
Corrected January 5, 2023 · Pharmacy Service
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Potential for harm · E December 9, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 5, 2023 · Pharmacy Service
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 29, 2024 | Fine | $13,863 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045243 · certified since September 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.