The Oaks

1000 McKeen Place · Monroe, LA · 71201 · 3183875300

125 certified beds For profit - Limited Liability company

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

RN staffing in the bottom 10% nationally

0.11 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

62% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 54
Serious harm & abuse 20% 84
Staffing 20% 51
Federal penalties 15% 70
Trend 10% 69
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 1 of 5

Total nurse hours / resident-day3.943.48 min · 4.1 strong
RN hours / resident-day0.110.55–0.75
Weekend hours / resident-day3.58≈ weekday level
Nursing turnover / year62%median 45%
Fines (3-yr window)1 · $27,005

Inspection citations (19 in the current record)

  • Potential for harm · D February 24, 2026 · found via complaint

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Corrected March 30, 2026 · Resident Rights

  • Potential for harm · D February 24, 2026 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected March 30, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 11, 2025

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected July 11, 2025 · Nursing and Physician Services

  • Potential for harm · E June 11, 2025 · found via complaint

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected July 11, 2025 · Resident Rights

  • Potential for harm · E June 11, 2025 · found via complaint

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected July 11, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 11, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 11, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E June 11, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 11, 2025 · Quality of Life and Care

  • Potential for harm · D June 11, 2025 · found via complaint

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected July 11, 2025 · Pharmacy Service

  • Potential for harm · E June 11, 2025 · found via complaint

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Corrected July 11, 2025 · Infection Control

  • Potential for harm · D June 12, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected July 15, 2024 · Quality of Life and Care

  • Potential for harm · E June 12, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected July 15, 2024 · Quality of Life and Care

  • Potential for harm · E June 12, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 15, 2024 · Quality of Life and Care

  • Potential for harm · E June 12, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected July 15, 2024 · Pharmacy Service

  • Actual harm · G November 29, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected December 27, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 29, 2023 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 27, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 11, 2023 · found via complaint

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Corrected November 22, 2023 · Resident Rights

  • Potential for harm · E October 11, 2023 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected November 22, 2023 · Quality of Life and Care

  • Potential for harm · D July 12, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected August 29, 2023 · Resident Rights

  • Potential for harm · E June 7, 2023 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 10, 2023 · Quality of Life and Care

Federal penalties

DateTypeAmount / length
November 29, 2023Fine$27,005

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195542 · certified since March 22, 2002. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.