The Oaks Healthcare Center
1501 Clayton Avenue · Poteau, OK · 74953 · 9186478236
158 certified beds For profit - Limited Liability company
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.14 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
60% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.24 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.14 | 0.55–0.75 |
| Weekend hours / resident-day | 3.44 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (37 in the current record)
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Potential for harm · D December 3, 2025 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Past Non-Compliance · Administration
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Potential for harm · E August 21, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected September 17, 2025 · Nutrition and Dietary
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Potential for harm · E August 21, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 17, 2025 · Infection Control
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Potential for harm · E February 26, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 8, 2025 · Resident Rights
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Potential for harm · D February 26, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 8, 2025 · Resident Rights
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Potential for harm · D February 26, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 8, 2025 · Resident Rights
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Potential for harm · D February 26, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 8, 2025 · Quality of Life and Care
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Potential for harm · E February 26, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected April 8, 2025 · Pharmacy Service
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Potential for harm · E February 26, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 8, 2025 · Pharmacy Service
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Potential for harm · D February 26, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected April 8, 2025 · Administration
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Potential for harm · E February 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 8, 2025 · Nutrition and Dietary
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Potential for harm · E February 26, 2025
Provide and implement an infection prevention and control program.
Corrected April 8, 2025 · Infection Control
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Potential for harm · E February 26, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 8, 2025 · Infection Control
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Potential for harm · E February 26, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected April 8, 2025 · Infection Control
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Potential for harm · D November 1, 2024 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected December 4, 2024 · Resident Rights
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Potential for harm · D August 23, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 11, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected August 20, 2024 · Resident Rights
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Potential for harm · D July 11, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 11, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 11, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 11, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 20, 2024 · Quality of Life and Care
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Potential for harm · D October 27, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected December 11, 2023 · Resident Rights
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Potential for harm · E October 27, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 11, 2023 · Resident Rights
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Potential for harm · E October 27, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 11, 2023 · Quality of Life and Care
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Potential for harm · E October 27, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected December 11, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 375166 · certified since April 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.