The Manor, Inc.
577 Washington Highway · Morrisville, VT · 05661 · 8028888700
72 certified beds Non profit - Corporation
Why this verdict
- Federal penalties on record: $112,847 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
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Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$112,847 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.97 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 3.69 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | 2 · $140,856 |
Inspection citations (14 in the current record)
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Potential for harm · D April 15, 2026
Keep residents' personal and medical records private and confidential.
Corrected May 15, 2026 · Resident Rights
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Potential for harm · D April 15, 2026
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected May 15, 2026 · Nursing and Physician Services
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Potential for harm · D April 15, 2026
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected May 15, 2026 · Nursing and Physician Services
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Potential for harm · F April 15, 2026
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected May 15, 2026 · Nursing and Physician Services
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Potential for harm · D April 15, 2026
Provide and implement an infection prevention and control program.
Corrected May 15, 2026 · Infection Control
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Potential for harm · F November 25, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 19, 2025 · Nutrition and Dietary
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No harm found · C April 23, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Deficient, Provider has no plan of correction · Resident Rights
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Immediate jeopardy · J December 16, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 14, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J December 16, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected November 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 16, 2024 · found via complaint
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected December 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G February 7, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 7, 2024 · Quality of Life and Care
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Potential for harm · D February 7, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 7, 2024 · Pharmacy Service
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Potential for harm · D February 7, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 7, 2024 · Pharmacy Service
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Potential for harm · D February 7, 2024
Provide and implement an infection prevention and control program.
Corrected March 7, 2024 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 16, 2024 | Fine | $112,847 |
| February 7, 2024 | Fine | $28,009 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 475057 · certified since May 1, 2000. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.