The Lev at Town Park
8820 Town Park Dr · Houston, TX · 77036 · 7137777241
180 certified beds Government - Hospital district Chain: Oakbend Medical Center
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.07 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 2.71 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | 1 · $47,740 |
Inspection citations (29 in the current record)
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Immediate jeopardy · K November 17, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 18, 2025 · Resident Rights
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Immediate jeopardy · K November 17, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 18, 2025 · Quality of Life and Care
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Potential for harm · E June 13, 2025
Keep residents' personal and medical records private and confidential.
Corrected July 10, 2025 · Resident Rights
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Potential for harm · E June 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 13, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 10, 2025 · Quality of Life and Care
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Potential for harm · D June 13, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 10, 2025 · Quality of Life and Care
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Potential for harm · D June 13, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 10, 2025 · Quality of Life and Care
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Potential for harm · E June 13, 2025
Provide and implement an infection prevention and control program.
Corrected July 10, 2025 · Infection Control
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Potential for harm · D June 13, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected July 10, 2025 · Environmental
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Potential for harm · E June 13, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 10, 2025 · Pharmacy Service
-
Potential for harm · D May 16, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected June 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 8, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 17, 2024 · Pharmacy Service
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Potential for harm · E May 8, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected May 24, 2024 · Pharmacy Service
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Potential for harm · E May 8, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 23, 2024 · Nutrition and Dietary
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Potential for harm · E May 8, 2024
Provide and implement an infection prevention and control program.
Corrected June 7, 2024 · Infection Control
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Potential for harm · D May 8, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 7, 2024 · Quality of Life and Care
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Potential for harm · D May 8, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 24, 2024 · Quality of Life and Care
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Actual harm · G April 11, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 18, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 11, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 26, 2024 · Resident Rights
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Potential for harm · D April 11, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 26, 2024 · Quality of Life and Care
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Potential for harm · D April 11, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 26, 2024 · Quality of Life and Care
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Potential for harm · D December 12, 2023 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected December 29, 2023 · Resident Rights
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Potential for harm · E July 12, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 27, 2023 · Resident Rights
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Potential for harm · D July 12, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 27, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D July 12, 2023 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected July 27, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 17, 2025 | Fine | $47,740 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 455800 · certified since April 11, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.