The Heights of Tomball
27840 Johnson Road · Tomball, TX · 77375 · 8328437700
131 certified beds For profit - Corporation Chain: Touchstone Communities
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.23 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.39 | 0.55–0.75 |
| Weekend hours / resident-day | 2.93 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | 2 · $21,908 |
Inspection citations (14 in the current record)
-
Immediate jeopardy · J May 12, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 10, 2025 · Quality of Life and Care
-
Immediate jeopardy · K December 3, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 21, 2024 · Quality of Life and Care
-
Potential for harm · D March 28, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected April 2, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D March 28, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 2, 2024 · Environmental
-
Potential for harm · D August 30, 2023 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 30, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D August 30, 2023 · found via complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected September 30, 2023 · Quality of Life and Care
-
Potential for harm · D August 30, 2023 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 30, 2023 · Nursing and Physician Services
-
Potential for harm · D August 30, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 30, 2023 · Infection Control
-
Potential for harm · D January 20, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected February 20, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D January 20, 2023
Ensure each resident receives an accurate assessment.
Corrected February 20, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D January 20, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 20, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D January 20, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 20, 2023 · Quality of Life and Care
-
Potential for harm · D October 28, 2021
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected November 11, 2021 · Resident Assessment and Care Planning
-
Potential for harm · D October 28, 2021
Ensure that residents are free from significant medication errors.
Corrected November 11, 2021 · Pharmacy Service
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 12, 2025 | Fine | $8,281 |
| December 3, 2024 | Fine | $13,627 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676350 · certified since December 18, 2013. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.