The Healthcare Resort of Colorado Springs
2818 Grand Vista Cir · Colorado Springs, CO · 80904 · 7196327000
97 certified beds For profit - Limited Liability company Chain: The Ensign Group Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.35 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.92 | 0.55–0.75 |
| Weekend hours / resident-day | 3.71 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | 1 · $79,098 |
Inspection citations (21 in the current record)
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Potential for harm · E June 26, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 16, 2025 · Resident Rights
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Potential for harm · D June 26, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 16, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Provide activities to meet all resident's needs.
Corrected July 16, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 16, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected July 16, 2025 · Pharmacy Service
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Potential for harm · E June 26, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 16, 2025 · Pharmacy Service
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Potential for harm · D June 26, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected July 16, 2025 · Administration
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Potential for harm · F June 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 16, 2025 · Nutrition and Dietary
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Potential for harm · D June 26, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected July 16, 2025 · Administration
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Immediate jeopardy · K November 8, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 7, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 8, 2023
The resident has the right to receive notices in a format and a language he or she understands.
Corrected December 7, 2023 · Resident Rights
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Potential for harm · E November 8, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 7, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 8, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 7, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 8, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected December 7, 2023 · Administration
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Potential for harm · E November 8, 2023
Provide and implement an infection prevention and control program.
Corrected December 7, 2023 · Infection Control
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Potential for harm · E November 8, 2023
Keep all essential equipment working safely.
Corrected December 7, 2023 · Environmental
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Potential for harm · E November 8, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 7, 2023 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · C November 8, 2023
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected December 7, 2023 · Resident Rights
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Potential for harm · D July 27, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 22, 2022 · Quality of Life and Care
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Potential for harm · D July 27, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected August 22, 2022 · Pharmacy Service
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Potential for harm · D July 27, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 22, 2022 · Resident Assessment and Care Planning
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 8, 2023 | Fine | $79,098 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 065417 · certified since August 12, 2016. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.