The Haven on the River
320 South 2nd Street · Grayville, IL · 62844 · 6183752171
66 certified beds For profit - Limited Liability company Chain: Crest Healthcare Consulting
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $300,930 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
4 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$300,930 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Total nurse staffing below 3.0 hours per resident-day
2.59 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.59 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 2.54 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $300,930 |
Inspection citations (37 in the current record)
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Actual harm · G April 16, 2026 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected April 23, 2026 · Quality of Life and Care
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Potential for harm · D April 16, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 23, 2026 · Pharmacy Service
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Potential for harm · D April 16, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 23, 2026 · Pharmacy Service
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Potential for harm · D March 25, 2026 · found via complaint
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected March 26, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 6, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 7, 2026 · Resident Rights
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Immediate jeopardy · J February 6, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 7, 2026 · Quality of Life and Care
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Potential for harm · E February 6, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 7, 2026 · Resident Rights
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Potential for harm · F February 6, 2026 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected February 7, 2026 · Nursing and Physician Services
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Actual harm · G December 3, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 16, 2025 · Quality of Life and Care
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Actual harm · G December 3, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 7, 2026 · Quality of Life and Care
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Actual harm · G October 9, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
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Potential for harm · F August 19, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 22, 2025 · Pharmacy Service
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Potential for harm · D August 19, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 23, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 21, 2025 · Quality of Life and Care
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Potential for harm · F June 23, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected July 21, 2025 · Nursing and Physician Services
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Potential for harm · D May 16, 2025
Ensure each resident receives an accurate assessment.
Corrected May 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 16, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 23, 2025 · Quality of Life and Care
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Potential for harm · D May 16, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 23, 2025 · Quality of Life and Care
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Potential for harm · D May 16, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected May 23, 2025 · Quality of Life and Care
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Potential for harm · D May 16, 2025
Provide and implement an infection prevention and control program.
Corrected May 23, 2025 · Infection Control
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Potential for harm · D March 18, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 28, 2025 · Quality of Life and Care
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Potential for harm · F March 18, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected March 28, 2025 · Nursing and Physician Services
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Potential for harm · D July 9, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 18, 2024 · Pharmacy Service
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Potential for harm · D March 8, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected March 23, 2024 · Resident Rights
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Potential for harm · D March 8, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 23, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 3, 2025 | Fine | $300,930 |
| December 3, 2025 | Payment Denial | 71 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 146119 · certified since October 1, 2007. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.