The Guardian Center
888 North Main Street · Brockton, MA · 02301 · 5085876556
123 certified beds For profit - Limited Liability company Chain: Best Care Services
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- 3 citations involved actual harm to residents.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.87 | 0.55–0.75 |
| Weekend hours / resident-day | 3.00 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (61 in the current record)
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Potential for harm · D December 10, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 12, 2026 · Resident Rights
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Potential for harm · D December 10, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 12, 2026 · Resident Assessment and Care Planning
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Potential for harm · E April 30, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 3, 2025 · Resident Rights
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Potential for harm · D April 30, 2025
Give the resident's representative the ability to exercise the resident's rights.
Corrected June 3, 2025 · Resident Rights
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Potential for harm · E April 30, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 30, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 3, 2025 · Quality of Life and Care
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Potential for harm · D April 30, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 3, 2025 · Pharmacy Service
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Potential for harm · F April 30, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected June 3, 2025 · Administration
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Potential for harm · F April 30, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected June 3, 2025 · Administration
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Potential for harm · D April 23, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected May 22, 2024 · Resident Rights
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Potential for harm · D April 23, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 23, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 23, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 22, 2024 · Pharmacy Service
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Potential for harm · E April 23, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 22, 2024 · Pharmacy Service
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Potential for harm · D April 23, 2024
Provide and implement an infection prevention and control program.
Corrected May 22, 2024 · Infection Control
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No harm found · B April 23, 2024
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected May 22, 2024 · Administration
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Actual harm · H November 10, 2022
Honor each resident's preferences, choices, values and beliefs.
Corrected December 21, 2022 · Quality of Life and Care
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Actual harm · G November 10, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 21, 2022 · Quality of Life and Care
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Actual harm · G November 10, 2022
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected December 21, 2022 · Quality of Life and Care
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Potential for harm · E November 10, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 21, 2022 · Resident Rights
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Potential for harm · D November 10, 2022
Give the resident's representative the ability to exercise the resident's rights.
Corrected December 21, 2022 · Resident Rights
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Potential for harm · D November 10, 2022
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 21, 2022 · Resident Rights
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Potential for harm · E November 10, 2022
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected December 21, 2022 · Resident Rights
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Potential for harm · D November 10, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 21, 2022 · Resident Rights
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Potential for harm · D November 10, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 21, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225382 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.