The Greens at Viewmont
220 13th Avenue Place Nw · Hickory, NC · 28601 · 8283285646
104 certified beds For profit - Limited Liability company Chain: Cch Healthcare
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Federal penalties on record: $27,378 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
5 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.38 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.73 | 0.55–0.75 |
| Weekend hours / resident-day | 2.89 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 3 · $44,179 |
Inspection citations (23 in the current record)
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Immediate jeopardy · J April 20, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 11, 2026 · Quality of Life and Care
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Potential for harm · D May 1, 2025
Ensure each resident receives an accurate assessment.
Corrected May 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 1, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 1, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected May 13, 2025 · Pharmacy Service
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Potential for harm · D May 1, 2025
Provide and implement an infection prevention and control program.
Corrected May 13, 2025 · Infection Control
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Immediate jeopardy · K March 8, 2024 · found via complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected December 22, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K March 8, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 22, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 8, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected December 19, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 8, 2024
Keep residents' personal and medical records private and confidential.
Corrected March 30, 2024 · Resident Rights
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Potential for harm · D March 8, 2024
Ensure each resident receives an accurate assessment.
Corrected March 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 8, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 8, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 30, 2024 · Quality of Life and Care
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Potential for harm · D March 8, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 30, 2024 · Quality of Life and Care
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Potential for harm · D March 8, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected March 30, 2024 · Pharmacy Service
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Potential for harm · D March 8, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected March 30, 2024 · Administration
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Potential for harm · D March 8, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 30, 2024 · Administration
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Potential for harm · D March 8, 2024
Provide and implement an infection prevention and control program.
Corrected March 30, 2024 · Infection Control
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Potential for harm · D March 8, 2024 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 30, 2024 · Resident Rights
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Immediate jeopardy · J November 17, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 5, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J November 17, 2022
Respond appropriately to all alleged violations.
Corrected January 4, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 17, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 4, 2023 · Quality of Life and Care
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Potential for harm · D November 17, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 4, 2023 · Quality of Life and Care
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Potential for harm · D November 17, 2022
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected January 4, 2023 · Administration
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 20, 2026 | Fine | $27,378 |
| March 8, 2024 | Fine | $8,400 |
| March 8, 2024 | Fine | $8,401 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345080 · certified since January 1, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.