The Greens at Hendersonville
1870 Pisgah Drive · Hendersonville, NC · 28791 · 8286939796
120 certified beds For profit - Corporation Chain: Cch Healthcare
Why this verdict
- Federal penalties on record: $16,985 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.45 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.90 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | 3 · $106,208 |
Inspection citations (34 in the current record)
-
Potential for harm · D January 16, 2026
Ensure each resident receives an accurate assessment.
Corrected February 4, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D January 16, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected February 4, 2026 · Resident Assessment and Care Planning
-
Immediate jeopardy · J February 5, 2025 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected January 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Immediate jeopardy · J February 5, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 5, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 1, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected November 11, 2024 · Resident Rights
-
Potential for harm · D November 1, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 11, 2024 · Quality of Life and Care
-
Potential for harm · E November 1, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 11, 2024 · Pharmacy Service
-
Potential for harm · D November 1, 2024
Provide and implement an infection prevention and control program.
Corrected November 11, 2024 · Infection Control
-
Potential for harm · D November 1, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 11, 2024 · Resident Rights
-
Potential for harm · F November 1, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 11, 2024 · Nutrition and Dietary
-
Potential for harm · D June 21, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 10, 2024 · Quality of Life and Care
-
Actual harm · G April 25, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 21, 2024 · Quality of Life and Care
-
Potential for harm · D April 25, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 21, 2024 · Resident Rights
-
Potential for harm · D April 25, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 25, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected June 21, 2024 · Nursing and Physician Services
-
Potential for harm · D October 16, 2023 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 19, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D October 16, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 19, 2023 · Quality of Life and Care
-
Potential for harm · D October 16, 2023 · found via complaint
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected October 19, 2023 · Nutrition and Dietary
-
Potential for harm · D October 16, 2023 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected October 19, 2023 · Administration
-
Potential for harm · D August 4, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected October 16, 2023 · Resident Rights
-
Potential for harm · D August 4, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected October 16, 2023 · Resident Rights
-
Potential for harm · D August 4, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 16, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D August 4, 2023
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected October 16, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D August 4, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 16, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 5, 2025 | Fine | $16,985 |
| April 25, 2024 | Fine | $84,748 |
| April 25, 2024 | Payment Denial | 47 days |
| August 4, 2023 | Fine | $4,475 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345312 · certified since November 17, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.