The Encore Healthcare and Rehabilitation Center
19110 Crowley-Eunice Hwy · Crowley, LA · 70526 · 3377835533
73 certified beds Non profit - Corporation Chain: Elder Outreach Nursing & Rehabilitation
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.18 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.89 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.18 | 0.55–0.75 |
| Weekend hours / resident-day | 3.35 | ≈ weekday level |
| Nursing turnover / year | 58% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (28 in the current record)
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Potential for harm · D July 23, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 15, 2025 · Resident Rights
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Potential for harm · D July 23, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected August 15, 2025 · Resident Rights
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Potential for harm · E July 23, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 23, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 15, 2025 · Quality of Life and Care
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Potential for harm · D July 23, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 15, 2025 · Pharmacy Service
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Potential for harm · D July 23, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected August 15, 2025 · Pharmacy Service
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Potential for harm · D July 23, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 15, 2025 · Pharmacy Service
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Potential for harm · D September 17, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected October 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 17, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 20, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected July 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 20, 2024
Ensure each resident receives an accurate assessment.
Corrected July 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 20, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected July 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 20, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 20, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 12, 2024 · Quality of Life and Care
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Potential for harm · D June 20, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 12, 2024 · Pharmacy Service
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Potential for harm · D June 20, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 12, 2024 · Pharmacy Service
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Potential for harm · E June 20, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 20, 2024 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected July 12, 2024 · Resident Rights
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Potential for harm · D May 24, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 30, 2023 · Resident Rights
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Potential for harm · D May 24, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 30, 2023 · Resident Rights
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Potential for harm · D May 24, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 24, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 30, 2023 · Quality of Life and Care
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Potential for harm · E May 24, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected June 30, 2023 · Nursing and Physician Services
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Potential for harm · E May 24, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected June 30, 2023 · Pharmacy Service
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Potential for harm · D May 24, 2023
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected June 30, 2023 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195426 · certified since July 1, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.