The Center at Val Vista, LLC

3744 South Rome Street · Gilbert, AZ · 85297 · 4802249500

96 certified beds For profit - Individual Chain: Veritas Management Group

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Cleaner inspection record than most facilities nationally.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 87
Serious harm & abuse 20% 100
Staffing 20% 81
Federal penalties 15% 100
Trend 10% 34
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.753.48 min · 4.1 strong
RN hours / resident-day0.610.55–0.75
Weekend hours / resident-day4.12≈ weekday level
Nursing turnover / year44%median 45%
Fines (3-yr window)none

Inspection citations (6 in the current record)

  • Potential for harm · D May 2, 2025 · found via complaint

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected May 12, 2025 · Resident Rights

  • Potential for harm · D December 29, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected February 8, 2024 · Resident Rights

  • Potential for harm · D December 29, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 11, 2024 · Quality of Life and Care

  • Potential for harm · D June 23, 2021

    Post nurse staffing information every day.

    Corrected July 16, 2021 · Nursing and Physician Services

  • Potential for harm · D June 23, 2021

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected July 16, 2021 · Resident Assessment and Care Planning

  • Potential for harm · D June 23, 2021

    Provide and implement an infection prevention and control program.

    Corrected July 16, 2021 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035291 · certified since November 29, 2016. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.