The Carrolton of Plymouth
1084 Us 64 East · Plymouth, NC · 27962 · 2527932100
114 certified beds For profit - Limited Liability company Chain: Carrolton Nursing Homes
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.12 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 2.83 | ≈ weekday level |
| Nursing turnover / year | 25% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (37 in the current record)
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Potential for harm · E March 27, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 17, 2025 · Resident Rights
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Potential for harm · D March 27, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 27, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 17, 2025 · Quality of Life and Care
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Potential for harm · D March 27, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 17, 2025 · Quality of Life and Care
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Potential for harm · D March 27, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 17, 2025 · Quality of Life and Care
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Potential for harm · D March 27, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 17, 2025 · Quality of Life and Care
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Potential for harm · D March 27, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected April 17, 2025 · Quality of Life and Care
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Potential for harm · E March 27, 2025
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected April 18, 2025 · Administration
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Potential for harm · D March 27, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 27, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 17, 2025 · Quality of Life and Care
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Potential for harm · D February 22, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected March 29, 2024 · Resident Rights
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Potential for harm · D February 22, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 22, 2024
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected March 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 22, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected March 29, 2024 · Quality of Life and Care
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Potential for harm · E February 22, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 29, 2024 · Administration
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Potential for harm · E February 22, 2024
Provide and implement an infection prevention and control program.
Corrected March 29, 2024 · Infection Control
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Potential for harm · E February 22, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected March 29, 2024 · Infection Control
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Potential for harm · E February 22, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected April 20, 2024 · Environmental
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No harm found · B February 22, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 3, 2024 · Resident Rights
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Immediate jeopardy · J February 16, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 15, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J February 16, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected March 15, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 16, 2023
Keep residents' personal and medical records private and confidential.
Corrected March 15, 2023 · Resident Rights
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Potential for harm · E February 16, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 15, 2023 · Resident Rights
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Potential for harm · D February 16, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 10, 2023 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345266 · certified since November 11, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.