The Carrolton of Lumberton

1170 Linkhaw Road · Lumberton, NC · 28358 · 9106711163

90 certified beds For profit - Limited Liability company Chain: Carrolton Nursing Homes

Why this verdict

  • Carries CMS’s abuse warning icon.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 54
Serious harm & abuse 20% 80
Staffing 20% 65
Federal penalties 15% 100
Trend 10% 57
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 1 of 5

Total nurse hours / resident-day3.803.48 min · 4.1 strong
RN hours / resident-day0.370.55–0.75
Weekend hours / resident-day3.64≈ weekday level
Nursing turnover / year50%median 45%
Fines (3-yr window)none

Inspection citations (28 in the current record)

  • Potential for harm · D February 19, 2026

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected March 13, 2026 · Resident Rights

  • Potential for harm · E February 19, 2026

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected March 13, 2026 · Pharmacy Service

  • Potential for harm · E February 19, 2026

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected March 13, 2026 · Pharmacy Service

  • Potential for harm · E February 19, 2026

    Ensure that residents are free from significant medication errors.

    Corrected March 13, 2026 · Pharmacy Service

  • Potential for harm · D February 19, 2026

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected March 13, 2026 · Pharmacy Service

  • Potential for harm · D February 19, 2026

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Corrected March 13, 2026 · Administration

  • Potential for harm · E February 19, 2026 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected March 13, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E February 19, 2026 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected March 13, 2026 · Quality of Life and Care

  • Potential for harm · D February 19, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 13, 2026 · Quality of Life and Care

  • Potential for harm · D November 21, 2024

    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Corrected December 19, 2024 · Resident Rights

  • Potential for harm · D November 21, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected December 19, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 21, 2024

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected December 19, 2024 · Quality of Life and Care

  • Potential for harm · D November 21, 2024

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected December 19, 2024 · Quality of Life and Care

  • Potential for harm · E November 21, 2024

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected December 19, 2024 · Nursing and Physician Services

  • Potential for harm · D November 21, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected December 19, 2024 · Pharmacy Service

  • Potential for harm · E November 21, 2024

    Ensure that residents are free from significant medication errors.

    Corrected December 19, 2024 · Pharmacy Service

  • Potential for harm · D November 21, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 19, 2024 · Pharmacy Service

  • Potential for harm · D November 21, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected December 19, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 21, 2024

    Provide and implement an infection prevention and control program.

    Corrected December 19, 2024 · Infection Control

  • Potential for harm · D November 21, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected December 19, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 25, 2023

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Corrected May 26, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 25, 2023

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected May 27, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E May 25, 2023

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected June 17, 2023 · Pharmacy Service

  • Potential for harm · D May 25, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected May 26, 2023 · Pharmacy Service

  • Potential for harm · D May 25, 2023

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected June 4, 2023 · Resident Assessment and Care Planning

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345315 · certified since April 5, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.