The Care Center on Hazeltine, LLC
6835 Hazeltine Ave. · Van Nuys, CA · 91405 · 8189971841
58 certified beds For profit - Partnership
Why this verdict
- Federal penalties on record: $47,754 in fines in the last 24 months.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.42 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.48 | 0.55–0.75 |
| Weekend hours / resident-day | 4.12 | ≈ weekday level |
| Nursing turnover / year | 26% | median 45% |
| Fines (3-yr window) | 2 · $72,521 |
Inspection citations (35 in the current record)
-
Potential for harm · D December 18, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 15, 2026 · Resident Rights
-
Potential for harm · D December 18, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 15, 2026 · Resident Rights
-
Potential for harm · D December 18, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected January 15, 2026 · Resident Rights
-
Potential for harm · D December 18, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 15, 2026 · Quality of Life and Care
-
Potential for harm · E December 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 15, 2026 · Pharmacy Service
-
Potential for harm · D December 18, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 15, 2026 · Pharmacy Service
-
Potential for harm · E December 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 15, 2026 · Nutrition and Dietary
-
Potential for harm · D December 18, 2025
Provide and implement an infection prevention and control program.
Corrected January 15, 2026 · Infection Control
-
Potential for harm · D November 19, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 9, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G November 7, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 7, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 1, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E November 7, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 27, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D November 7, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected December 1, 2024 · Quality of Life and Care
-
Potential for harm · E November 7, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected December 1, 2024 · Pharmacy Service
-
Potential for harm · E November 7, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 1, 2024 · Pharmacy Service
-
Potential for harm · E November 7, 2024
Ensure that residents are free from significant medication errors.
Corrected December 1, 2024 · Pharmacy Service
-
Potential for harm · D November 7, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 1, 2024 · Pharmacy Service
-
Potential for harm · D November 7, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected December 1, 2024 · Nutrition and Dietary
-
Potential for harm · E November 7, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 1, 2024 · Nutrition and Dietary
-
Potential for harm · E November 7, 2024
Provide and implement an infection prevention and control program.
Corrected December 27, 2024 · Infection Control
-
Actual harm · G March 22, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D January 10, 2024 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected February 6, 2024 · Pharmacy Service
-
Potential for harm · D November 19, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 18, 2023 · Resident Rights
-
Potential for harm · D November 19, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 18, 2023 · Resident Rights
-
Potential for harm · D November 19, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 18, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 7, 2024 | Fine | $47,754 |
| November 7, 2024 | Payment Denial | 20 days |
| March 22, 2024 | Fine | $24,767 |
| March 22, 2024 | Payment Denial | 1 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555519 · certified since September 16, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.