The Brightpointe
604 S Conroe Medical Dr · Conroe, TX · 77304 · 9364946600
150 certified beds For profit - Corporation Chain: Purehealth
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.98 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.56 | 0.55–0.75 |
| Weekend hours / resident-day | 3.45 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | 1 · $21,037 |
Inspection citations (13 in the current record)
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Potential for harm · D May 30, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · E March 20, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected April 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 20, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 20, 2024 · Quality of Life and Care
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Potential for harm · D March 20, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected April 20, 2024 · Nursing and Physician Services
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Potential for harm · E March 20, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 20, 2024 · Pharmacy Service
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Potential for harm · D March 20, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 20, 2024 · Resident Assessment and Care Planning
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Immediate jeopardy · J September 21, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 22, 2023 · Resident Rights
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Immediate jeopardy · J September 21, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 22, 2023 · Quality of Life and Care
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Immediate jeopardy · J September 21, 2023 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 22, 2023 · Nursing and Physician Services
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Potential for harm · D September 21, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 21, 2023 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 9, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected April 7, 2023 · Pharmacy Service
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 21, 2023 | Fine | $21,037 |
| September 21, 2023 | Payment Denial | 50 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676420 · certified since February 16, 2017. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.