The Arbour at Westminster Manor
4200 Jackson Ave · Austin, TX · 78731 · 5124544711
90 certified beds Non profit - Corporation Chain: Life Care Services Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.00 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 4.51 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | 1 · $29,085 |
Inspection citations (8 in the current record)
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Potential for harm · D December 3, 2025
Ensure each resident receives an accurate assessment.
Corrected January 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · E December 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 15, 2026 · Nutrition and Dietary
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Immediate jeopardy · J September 25, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 25, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected October 23, 2024 · Resident Rights
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Potential for harm · D September 25, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 21, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected September 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D July 21, 2023
Ensure each resident receives an accurate assessment.
Corrected September 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · E July 21, 2023
Provide and implement an infection prevention and control program.
Corrected September 15, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 25, 2024 | Fine | $29,085 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676099 · certified since April 26, 2006. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.