The Arbors Healthcare and Rehabilitation Center
1884 Loop 343 West · Rusk, TX · 75785 · 9036831042
110 certified beds For profit - Corporation Chain: Creative Solutions in Healthcare
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.28 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.01 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.28 | 0.55–0.75 |
| Weekend hours / resident-day | 2.55 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D April 6, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 20, 2026 · Infection Control
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Potential for harm · D January 14, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected February 15, 2026 · Resident Rights
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Potential for harm · D January 14, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected February 15, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 14, 2026
Ensure each resident receives an accurate assessment.
Corrected February 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 14, 2026
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected February 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 14, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 14, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 15, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected February 15, 2026 · Quality of Life and Care
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Potential for harm · D January 14, 2026
Observe each nurse aide's job performance and give regular training.
Corrected February 15, 2026 · Nursing and Physician Services
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Potential for harm · E January 14, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 15, 2026 · Nutrition and Dietary
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Potential for harm · D January 14, 2026
Provide and implement an infection prevention and control program.
Corrected February 15, 2026 · Infection Control
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Potential for harm · D November 18, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 19, 2025 · Resident Rights
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Potential for harm · E February 19, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 20, 2025 · Pharmacy Service
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Potential for harm · D February 19, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected February 20, 2025 · Infection Control
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Potential for harm · D February 19, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected February 20, 2025 · Environmental
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Potential for harm · D October 9, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected October 10, 2024 · Resident Rights
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Potential for harm · E October 9, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 10, 2024 · Quality of Life and Care
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Potential for harm · D October 9, 2024
Provide and implement an infection prevention and control program.
Corrected October 10, 2024 · Infection Control
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Potential for harm · D October 9, 2024
Have policies on smoking.
Corrected October 10, 2024 · Environmental
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Potential for harm · D September 13, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 6, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 13, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 6, 2023 · Quality of Life and Care
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Potential for harm · D September 13, 2023
Provide and implement an infection prevention and control program.
Corrected October 6, 2023 · Infection Control
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Potential for harm · D September 13, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected October 6, 2023 · Environmental
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 455840 · certified since August 16, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.