Tennessee State Veterans Home- Cleveland

1940 Westland Drive · Cleveland, TN · 37311 · 4238133600

108 certified beds Government - State Chain: Tennessee State Veterans' Home

  • Cleaner inspection record than most facilities nationally.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

Get the Safety Report

Red flags

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 84
Serious harm & abuse 20% 84
Staffing 20% 83
Federal penalties 15% 100
Trend 10% 60
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 3 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.763.48 min · 4.1 strong
RN hours / resident-day0.630.55–0.75
Weekend hours / resident-day4.10≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)none

Inspection citations (5 in the current record)

  • Actual harm · G January 22, 2026 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected March 1, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 22, 2026

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Corrected March 31, 2026 · Resident Rights

  • Potential for harm · D January 22, 2026

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected March 31, 2026 · Resident Rights

  • Potential for harm · D January 22, 2026

    Ensure each resident receives an accurate assessment.

    Corrected February 3, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 22, 2026

    Provide and implement an infection prevention and control program.

    Corrected March 31, 2026 · Infection Control

Better-scoring options nearby

No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445543 · certified since February 16, 2024. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.