Tennessee State Veterans Home- Cleveland
1940 Westland Drive · Cleveland, TN · 37311 · 4238133600
108 certified beds Government - State Chain: Tennessee State Veterans' Home
- Cleaner inspection record than most facilities nationally.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.76 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 4.10 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (5 in the current record)
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Actual harm · G January 22, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 1, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 22, 2026
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected March 31, 2026 · Resident Rights
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Potential for harm · D January 22, 2026
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected March 31, 2026 · Resident Rights
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Potential for harm · D January 22, 2026
Ensure each resident receives an accurate assessment.
Corrected February 3, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 22, 2026
Provide and implement an infection prevention and control program.
Corrected March 31, 2026 · Infection Control
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445543 · certified since February 16, 2024. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.