Sugar Creek Care Center
351 Causeway Drive · Franklin, PA · 16323 · 8144370100
148 certified beds For profit - Limited Liability company Chain: Wecare Centers
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.15 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 2.82 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (34 in the current record)
-
Potential for harm · E March 26, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 8, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D December 23, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 26, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D November 13, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 6, 2026 · Resident Rights
-
Potential for harm · E November 13, 2025 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected January 6, 2026 · Resident Rights
-
Potential for harm · D November 13, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 6, 2026 · Quality of Life and Care
-
Potential for harm · D November 13, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 6, 2026 · Nutrition and Dietary
-
Potential for harm · D November 13, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 6, 2026 · Infection Control
-
Potential for harm · D August 29, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 9, 2025 · Resident Rights
-
Potential for harm · D August 29, 2025
Keep residents' personal and medical records private and confidential.
Corrected October 9, 2025 · Resident Rights
-
Potential for harm · D August 29, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected October 9, 2025 · Resident Rights
-
Potential for harm · D August 29, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 9, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D August 29, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 9, 2025 · Pharmacy Service
-
Potential for harm · D August 29, 2025
Provide or obtain dental services for each resident.
Corrected October 9, 2025 · Quality of Life and Care
-
Potential for harm · D August 8, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 26, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D August 8, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 26, 2025 · Quality of Life and Care
-
Potential for harm · D June 27, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 15, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D June 27, 2025 · found via complaint
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected July 15, 2025 · Infection Control
-
Potential for harm · D May 22, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 8, 2025 · Quality of Life and Care
-
Potential for harm · D May 9, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 17, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D May 9, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected June 17, 2025 · Nursing and Physician Services
-
Potential for harm · D May 9, 2025 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected June 17, 2025 · Quality of Life and Care
-
Potential for harm · D December 31, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 31, 2025 · Pharmacy Service
-
Potential for harm · D September 20, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 29, 2024 · Quality of Life and Care
-
Potential for harm · D September 20, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 29, 2024 · Pharmacy Service
-
Potential for harm · D September 20, 2024
Ensure that residents are free from significant medication errors.
Corrected October 29, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395777 · certified since January 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.