Stevens Point Health Services
1800 Sherman Ave · Stevens Point, WI · 54481 · 7153441800
50 certified beds For profit - Limited Liability company Chain: North Shore Healthcare Part of a CCRC
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.71 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.17 | 0.55–0.75 |
| Weekend hours / resident-day | 3.34 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (51 in the current record)
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Potential for harm · D July 23, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected August 18, 2025 · Resident Rights
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Potential for harm · D July 23, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected August 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 23, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E July 23, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected August 18, 2025 · Resident Rights
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Potential for harm · D July 23, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 23, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 18, 2025 · Quality of Life and Care
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Potential for harm · D July 23, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 18, 2025 · Pharmacy Service
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Potential for harm · D July 23, 2025
Provide and implement an infection prevention and control program.
Corrected August 18, 2025 · Infection Control
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Potential for harm · D June 13, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 10, 2025 · Quality of Life and Care
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Potential for harm · E June 13, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 10, 2025 · Pharmacy Service
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Potential for harm · E June 13, 2025 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected July 10, 2025 · Nutrition and Dietary
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Potential for harm · D June 13, 2025 · found via complaint
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected July 10, 2025 · Nutrition and Dietary
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Potential for harm · D June 13, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 10, 2025 · Infection Control
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Potential for harm · D April 8, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 8, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 8, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 1, 2025 · Quality of Life and Care
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Potential for harm · D April 8, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 1, 2025 · Infection Control
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Potential for harm · D February 11, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 7, 2025 · Resident Rights
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Potential for harm · D February 11, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected March 7, 2025 · Quality of Life and Care
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Actual harm · G November 6, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 3, 2024 · Quality of Life and Care
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Potential for harm · D November 6, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 3, 2024 · Infection Control
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Potential for harm · D August 13, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 6, 2024 · Quality of Life and Care
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Potential for harm · D August 13, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 6, 2024 · Pharmacy Service
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Potential for harm · D May 8, 2024
Keep residents' personal and medical records private and confidential.
Corrected June 3, 2024 · Resident Rights
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Potential for harm · D May 8, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 3, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525353 · certified since March 1, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.