St Mary's D'Youville Pavilion
102 Campus Ave · Lewiston, ME · 04240 · 2077774200
210 certified beds Non profit - Corporation Chain: Covenant Health
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.09 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.33 | 0.55–0.75 |
| Weekend hours / resident-day | 4.02 | ≈ weekday level |
| Nursing turnover / year | 53% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (28 in the current record)
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Immediate jeopardy · J April 15, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 25, 2026 · Quality of Life and Care
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Potential for harm · D April 15, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 25, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 21, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 24, 2025 · Resident Rights
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Potential for harm · E March 28, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 1, 2025 · Resident Rights
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Potential for harm · D March 28, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 1, 2025 · Quality of Life and Care
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Potential for harm · D March 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 1, 2025 · Quality of Life and Care
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Potential for harm · E March 28, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 1, 2025 · Quality of Life and Care
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Potential for harm · E March 28, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 1, 2025 · Quality of Life and Care
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Potential for harm · E March 28, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected May 1, 2025 · Quality of Life and Care
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Potential for harm · D March 28, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 1, 2025 · Pharmacy Service
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Potential for harm · D March 28, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected May 1, 2025 · Administration
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Potential for harm · D January 2, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 27, 2025 · Infection Control
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Potential for harm · D January 26, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 21, 2024 · Resident Rights
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Potential for harm · E January 26, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 8, 2024 · Resident Rights
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Potential for harm · D January 26, 2024
Assess the resident when there is a significant change in condition
Corrected March 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 26, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · E January 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · E January 26, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · E January 26, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 21, 2024 · Quality of Life and Care
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Potential for harm · D January 26, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected March 21, 2024 · Pharmacy Service
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Potential for harm · D January 26, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 21, 2024 · Pharmacy Service
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Potential for harm · E January 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 8, 2024 · Nutrition and Dietary
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Potential for harm · D January 26, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 8, 2024 · Administration
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Potential for harm · E January 26, 2024
Provide and implement an infection prevention and control program.
Corrected March 21, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 205053 · certified since February 7, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.